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Smart Health, IoT and the Empowerment of Patients

INTERNATIONAL INSTITUTE OF COMMUNICATIONS
Singapore CHAPTER EVENT
Tuesday 24 november 2015

Supporting Organisation and Venue Sponsor: MICROSOFT sINGAPORE
LEVEL 22 (CONFERENCE ROOM) – ONE MARINA BOULEVARD (NTUC BUILDING)
IIC Singapore, in cooperation with TRPC, organized the second forum in a series of Smart Cities
This session followed Chatham House rules. 

You can read the report of the event here.

sPEAKERS
  • Smart health: what are the global trends of take-up?

Sherrie Huang, Research Programme Head, Asia-Pacific, Analysys Mason

  • IoT and the empowerment of patients?

Tseng Wun Hsiung, CEO, Secur Solutions Group

  • Use of Virtual Health Solutions in Primary Care Could Save $10 Billion Annually: An Accenture Health Study 2015

Dr Julian Sham, Health Practice Leader, Accenture APAC

Panel Discussion

Bala Balamurali, Senior Business Development Advisor, Inmarsat
Callum Bir, Director Health & Social Services, Asia Pacific, Microsoft

Moderated by

Prof John Ure, Director, TRPC
Dr Stella Wee, Chief Executive Officer, Dover Park

About the Forum:

The concept of ‘smart health’ is a central component of any Smart Nation/ Smart City programme. Logically, it could be viewed as falling into three categories: the delivery of smart healthcare systems by hospital, clinics, first responders and others; intermediary service providers such as telecom and mobile networks, on-line portals as part of e-Government, etc.; and patient empowerment through the use of smart monitoring devices, apps and social media information exchanges. This forum reviewed the growing supply-chain of smart health care provision, with an emphasis on the implications for – and practicalities of – patient empowerment.

Analysys Mason provided insights from their 2015 global study of trends in smart health developments, starting from the issue of connectivity between healthcare providers and patients and working up the supply chain stack to apps, identifying the key drivers in these early stages of development, and contrasting Asia with North America.

The Secur Solutions Group (SSG), a company specialising in digital security and identity management, is working in Singapore on a smart home project, including for elderly persons. Through the deployment of smart mobile apps, SSG can show how to manage a flow of personal data and at the same time empower end-users such as patients by giving them “opt in” controls. By offering benefits such as discounts, for example reduced health insurance premiums, data controllers can pioneer a new model that meets data privacy and data usage requirements.

Accenture has estimated the financial savings of ‘virtual health care’ arising from three scenarios: reducing the needs for patient visits, ongoing patient management, and self-care. Not only can healthcare resources be more productively allocated, but patients empowered to self-monitor and self-protect. So how can this apply to Singapore?

In October, a new HealthHub Portal (addition to the Health Xchange) for Singaporeans was launched to enable citizens to access their online health records. Placing information in the hands of patients is a vital step in patient empowerment. The Internet-of-Things (IoT), such as wearable and sensors, promises to offer more direct sources of personal monitoring, but all information is only as good as its interpretation. So does patient empowerment with the help of ICTs carry risks as well as benefits? And what are the implications for the more traditional approaches to patient care? These issues were the subject of the panel discussion of healthcare and ICT experts in the field.

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