Ofcom, the UK regulator, is planning to incentivise telecom providers to improve their customer service, as the UK Telegraph reports. “Customer service in telecoms trails behind other sectors,” Ofcom’s Ian Macrae, director of market intelligence, said.
Norway should impose regulation ensuring that owners of mobile telephone networks are able to fully operate installations domestically, without relying on staff or technical systems located abroad, the country's telecoms regulator, Nkom,* has said, according to Reuters.
The tech industry is ‘relieved’ that Bulgaria’s nominee for European Commissioner will oversee digital policies, filling a gap left open for four months after Günther Oettinger transferred to the budget post, comments EurActiv.
Sudanese people transferring money via telephone could be money laundering in support of terrorism, so the practice has to be restricted and regulated, Middle Easy Monitor reports a bank’s executive as saying...
EU member states are at odds with the European Commission (EC) over an extension to privacy legislation for communications providers, with some countries pushing for less restriction when analysing users’ data, reports Mobile World Live.
Myanmar’s Ministry Transport and Communications (MCIT) has published an unofficial English-language version of its draft Myanmar Communications Regulatory Commission Law, requesting comments from experts and industry stakeholders, notes Telegeography.
The Federal Communications Commission (FCC) is to start to undo a key decision from the Obama era that could relax regulations on internet providers, namely the net neutrality Open Internet Order.
The EU is launching an ‘unprecedented’ public consultation to find out what Europeans fear most about the future of the internet, reports the Guardian.
German regulator, Bundesnetzagentur (Federal Network Agency), has outlined plans to hold ISPs accountable for when customers should be compensated for not receiving promised broadband speeds, reports Telecoms.com.
EU antitrust regulators are proposing to give national watchdogs in the 28-country bloc more power to crack down on anti-competitive practices and also to ward off political interference, reports Reuters.
In December 2016, BEREC, the body of European regulators, published a high-level opinion providing its initial evaluation of the European Commission’s proposals for the European electronic communications code and a draft BEREC regulation.
The OECD has released ‘Creating a culture of independence: Practical guidance against undue influence, a report that provides practical advice on how to address stress points and protect economic regulators from undue influence, drawing on the experience of over 80 regulators that participate in the OECD Network of Economic Regulators (NER).
At the UIC World Conference on Rail Transport Telecoms, European rail bodies have stressed that the industry will need to make a clear and robust case for its future radio spectrum requirements as it works to develop a successor to GSM-R, reports Rail Journal.
Germany’s regulator, Bundesnetzagentur, has opened an investigation into Deutsche Telekom’s StreamOn service to assess if it breaks EU net neutrality regulations, days after Sweden’s PTS commenced a similar probe into Telia’s offers, notes Mobile World Live.
Australia’s opposition Labor party has said the Australian Communications and Media Authority (ACMA) must be properly resourced to carry out the spectrum reform agenda, pointing towards the lack of preparatory work mentioned in the 2017/18 federal budget, reports ZDNet.
Universal service and access funds (USAFs) can help close the digital divide, and the growing digital gender gap, by supporting public access initiatives, device subsidies, and digital skills training for women and other marginalised populations, notes the Alliance for Affordable Internet (A4AI).
Australian Cyber Security Centre 2016 cyber security survey
The Australian government has released this comprehensive cyber security survey, published by the Australian Cyber Security Centre (ACSC), of Australian government and major businesses of national significance.
To promote better cybersecurity, regulations should be brought in line across the globe and apply to everyone. That is the view of Pedro Pablo Perez, Telefónica’s VP of global security,...
Spanish competition regulator, CNMC, has approved the deregulation of the mobile virtual network operator (MVNO) market in the country, a decision which removes access obligations placed on operators in 2006, notes Mobile World Live.
T-Mobile, Dish Network, Comcast and AT&T were among the biggest winners of the FCC’s historic incentive auction of wireless airwaves, reports the Washington Post.