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UK government sets out transformation strategy

The UK Cabinet Office has published the Government Transformation Strategy, setting out how the government will harness digital technologies, skills and tools to transform public services and put the citizen first – and redefine the relationship between the citizen and the state. “Central to this commitment is identity assurance – establishing that the user is who they say they are. Verify, the government’s online identity verification service which went live in May 2016, enables individuals to prove their identity online and to access government services securely and safely in minutes.” To achieve this, the Cabinet Office has announced that the government digital service will accelerate the roll-out of Verify, aiming to have 25 million users by the end of 2020. The strategy also unveils several “ambitious” new goals for the end of 2020 – the appointment of a new chief data officer and a data advisory board to align efforts to use data across government better and more efficiently; the new GDS Digital Academy, which will provide skills training across government, training 3,000 a year from 2017 – “creating the most digitally skilled civil service in the world”; a fully digital real-time tax system; and bringing the 2021 national census online, aiming for 75% online response (up from 16.7% currently). Read more

  • Wednesday, 22 February 2017

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