Ofcom, the UK regulator, is planning to incentivise telecom providers to improve their customer service, as the UK Telegraph reports. “Customer service in telecoms trails behind other sectors,” Ofcom’s Ian Macrae, director of market intelligence, said.
Norway should impose regulation ensuring that owners of mobile telephone networks are able to fully operate installations domestically, without relying on staff or technical systems located abroad, the country's telecoms regulator, Nkom,* has said, according to Reuters.
The tech industry is ‘relieved’ that Bulgaria’s nominee for European Commissioner will oversee digital policies, filling a gap left open for four months after Günther Oettinger transferred to the budget post, comments EurActiv.
Sudanese people transferring money via telephone could be money laundering in support of terrorism, so the practice has to be restricted and regulated, Middle Easy Monitor reports a bank’s executive as saying...