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Articles tagged with: Europe

UK’s Ofcom plans to incentivise customer service

Ofcom, the UK regulator, is planning to incentivise telecom providers to improve their customer service, as the UK Telegraph reports. “Customer service in telecoms trails behind other sectors,” Ofcom’s Ian Macrae, director of market intelligence, said.

  • Monday, 22 May 2017

Norway’s regulator aims for domestic operation of telecoms for security

Norway should impose regulation ensuring that owners of mobile telephone networks are able to fully operate installations domestically, without relying on staff or technical systems located abroad, the country's telecoms regulator, Nkom,* has said, according to Reuters.

  • Monday, 22 May 2017

Mariya Gabriel nominated as new EU digital commissioner

The tech industry is ‘relieved’ that Bulgaria’s nominee for European Commissioner will oversee digital policies, filling a gap left open for four months after Günther Oettinger transferred to the budget post, comments EurActiv.

  • Monday, 22 May 2017

OECD issues report on regulator independence

The OECD has released ‘Creating a culture of independence: Practical guidance against undue influence, a report that provides practical advice on how to address stress points and protect economic regulators from undue influence, drawing on the experience of over 80 regulators that participate in the OECD Network of Economic Regulators (NER).

  • Monday, 22 May 2017

Rail industry aims to fight for its spectrum

At the UIC World Conference on Rail Transport Telecoms, European rail bodies have stressed that the industry will need to make a clear and robust case for its future radio spectrum requirements as it works to develop a successor to GSM-R, reports Rail Journal.

  • Monday, 22 May 2017

Germany and Sweden investigating net neutrality breaches

Germany’s regulator, Bundesnetzagentur, has opened an investigation into Deutsche Telekom’s StreamOn service to assess if it breaks EU net neutrality regulations, days after Sweden’s PTS commenced a similar probe into Telia’s offers, notes Mobile World Live.

  • Monday, 22 May 2017

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