Read this quarter’s Intermedia here

INTERMEDIA

GET THE WHOLE PICTURE

31.12.2018
Share this

By Tim Hogg

Government policy, regulation and competition law all aim to make a positive difference for consumers, and are afterwards judged by whether consumers actually benefited. Improving consumer outcomes is what gives policy its focus. Our common understanding of what constitutes a consumer benefit – how we define consumer outcomes – is therefore a crucial element in policymaking, regulation and competition law.

Download

Price, quantity, quality, innovation and choice have been the main ways we measure consumer outcomes. It’s time, says TIM HOGG, to widen the scope to holistic outcomes, including relationships, fairness, truth and privacy – in the ‘sociology of technology’.

Intermedia Issue:
Volume 46, Issue 04
Issue Date:
December 2018
Theme:
Content: innovation, regulation and markets
Tim Hogg Tim Hogg Consultant, Oxera Consulting LLP, UK

Volume 46, Issue 04 Features

EDITORIAL 31.12.2018 Marc Beishon
MANY MESSAGES FROM MEXICO 31.12.2018 Marc Beishon
FOLLOW THIS 31.12.2018 Stuart Cunningham
View All
Back to the top

The IIC is the world's only policy debating platform for the converged communications industry

We give innovators and regulators a forum in which to explore, debate and agree the best policies and regulatory frameworks for widest societal benefit.

Insight: Exchange: Influence

We give members a voice through conferences, symposiums and private meetings, as well as broad exposure of their differing viewpoints through articles, reports and interviews.

The new website will make it easier for you to gather fresh insights, exchange views with others and have a voice in the debate

Take a look Learn more about our updates
Please upgrade your browser

You are seeing this because you are using a browser that is not supported. The International Institute of Communications website is built using modern technology and standards. We recommend upgrading your browser with one of the following to properly view our website:

Windows Mac

Please note that this is not an exhaustive list of browsers. We also do not intend to recommend a particular manufacturer's browser over another's; only to suggest upgrading to a browser version that is compliant with current standards to give you the best and most secure browsing experience.