Electronic service delivery is a key priority for countries seeking to boost their economies by streamlining government. South Africa has achieved more than most in this area, as Pamela Whitby found out from Hassen Ebrahim
The South African government has faced many challenges in its ten year transition to democracy.Implementing e-government has been one of them. They've invested a great deal and achieved some successes, but like countries with far greater resources they've encountered many problems along the way. Pamela Whitby spoke to Hassen Ebrahim, Deputy Director General of South Africa's Department of Justice & Constitutional Development to find out how it has fared in transforming its paper based justice system into an electronic machine.
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