THE IIC PRIVACY NOTICE

Introduction

The International Institute of Communications (IIC) is committed to protecting your personal data and respecting your privacy. Belief in personal choice, data privacy and control over the information you receive is at the core of our organisation.

The IIC is a registered charity (No. 261990) and a company limited by guarantee in England and Wales (No. 996225). For the purposes of data protection law, the IIC acts as the data controller of your personal data.

Providing your personal information is voluntary. However, if you choose not to provide certain information, we may be unable to deliver services, membership benefits, or communications you have requested.

This policy explains:

• What data we collect
• How we collect and use it
• How we protect it
• Your rights

If you have any questions, please contact us at enquiries@iicom.org or call + 44 (0)208 772 4824.

The Data We Collect

We only collect personal data that is necessary to operate our services and communicate with you effectively.
Personal data includes any information that can identify you.
We may collect the following types of data:

• Identity Data: name, title, job title, organisation
• Contact Data: email address, postal address, telephone number
• Transaction Data: details of payments and services purchased (we do not store payment card details)
• Profile Data: account details, preferences, interests, feedback
• Usage Data: how you use our website and services
• Communications Data: your preferences for receiving communications

How We Collect Your Data
We collect personal data in the following ways:

a) Directly from you
When you:

• Register for an account
• Become a member
• Attend or participate in our programme and events
• Subscribe to communications
• Request information or content

b) From third parties
We may receive data from trusted third parties where:

• You have given permission; or
• The data is publicly available

c) Data maintenance
We may update your information using publicly available sources to keep records accurate.

d) Public sources
This may include event programmes, publications, or professional listings.

How and Why We Use Your Data
We only use your personal data where permitted by law, including:

• To fulfil a contract with you
• Where we have your consent
• Where we have a legitimate interest
• To comply with legal obligations

We use your data to:

• Provide services, memberships, and event access
• Process payments (without storing card details)
• Communicate with you about our programme and events, updates, and services
• Personalise your experience
• Improve our website and services
• Conduct research and analysis
• Maintain accurate records

Marketing communications
Where permitted, we may send you relevant updates about:

• Programme and events
• Industry news
• IIC activities

You can opt out at any time using the unsubscribe link or by contacting us.

Sharing Your Data
We do not sell, rent, or trade your personal data for marketing purposes.

We may share your data with trusted service providers who help us operate our services, such as:

• Payment processors
• Event partners
• IT and website providers
• Email distribution services

These providers are required to:

• Keep your data secure
• Only use it for agreed purposes

We are not responsible for the privacy practices of external websites linked from our site.

International Transfers
Your data may be transferred outside the UK or European Economic Area (EEA), for example:

• When using international service providers
• When registering for programmes and events hosted by overseas IIC chapters

Where this occurs, we ensure appropriate safeguards are in place to protect your data in line with data protection laws.

Data Security
We take appropriate technical and organisational measures to protect your personal data, including:

• Access controls
• Secure systems and databases
• Confidentiality obligations for staff and partners

We also have procedures in place to respond to data breaches and will notify you and regulators where required.

Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider:

• the amount, nature, and sensitivity of the personal data
• the potential risk of harm from unauthorised use or disclosure
• the purposes for which we process your data and whether we can achieve those purposes through other means
• applicable legal requirements

In general:

• Customer data (e.g. contact details, transaction records) is retained for up to 6 years after the end of the relationship for tax and legal purposes
• Marketing data is retained until you withdraw consent or unsubscribe

Your Rights
You have the following rights under data protection law:

• Access – request a copy of your data
• Correction – correct inaccurate or incomplete data
• Erasure – request deletion of your data
• Restrict processing – limit how we use your data
• Object – object to certain uses (e.g. marketing)
• Data portability – request transfer of your data
• Withdraw consent – at any time

To exercise your rights, contact us using the details below.

Complaints
If you are concerned about how we handle your data, you have the right to complain to the UK regulator:

Information Commissioner’s Office (ICO)
Website: https://ico.org.uk/concerns/
Phone: +44 (0)303 123 1113

Contact Details

Data Protection Officer
International Institute of Communications
Suite 107
238 Merton High Street
London
SW19 1AU
United Kingdom

Email: enquiries@iicom.org

Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.