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Liberty Global’s measures to help customers during the COVID-19 pandemic includes:

  • Removing data caps and increasing internet speed for some customers.
  • Providing free educational content.
  • Reassuring customers that the network is resilient and can handle the increased demand it is currently experiencing.
  • Virgin Media (part of Liberty Global) has given over 2.7 million Pay Monthly customers a 10GB data boost and unlimited calls to both landline and mobile numbers, at no extra cost.
  • In the Netherlands, VodafoneZiggo (a joint venture between Liberty Global and Vodafone) has partnered with Samsung and The National Foundation for the Elderly to launch a free telephone help desk. Called Welcome Online, the service aims to teach older people skills to help them stay in touch with loved ones during the coronavirus crisis. The help line is staffed by volunteers.
  • Creating a $4M relief fund for its employees who have been financially impacted by the pandemic.

Learn more about Liberty Global’s efforts to help here.
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