Turkcell has taken a number of steps to help during the COVID-19 pandemic, including:

  • Providing mobile and TV customers with free data to access educational content.
  • Providing free voice minutes and a data allowance to customers in the health sector, and 10,000 voice minutes to family doctors.
  • Providing free calls to the Consulate Call Centre for Turkcell subscribers who are abroad during the pandemic.
  • Utilised AI to optimise its networks to ensure they can handle the increased demand.
  • Encouraged the use of online and contactless payment services.

To see the latest news on what Turkcell has been doing to help click here.
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