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Verizon’s efforts to help during the coronavirus pandemic include:

  • Monitoring and communicating daily to customers about how the network is performing under pressure.
  • Deploying mobile cell sites, WiFi hotspots and mobile charging stations to boost network performance and support healthcare professionals. Giving them and first responders priority and preemption abilities for both voice and data.
  • Working with healthcare agencies to deliver connected technologies to assist workers with secure communication of healthcare records, coronavirus testing and more.
  • Waiving charges for two months on internet and voice services to its Lifeline customers. Lifeline is a US government assistance programme for low income households.
  • Waiving late fees for customers who find themselves in financial difficulty due to the coronavirus outbreak.
  • Given small business and consumers an additional 15GB of 4G data, and lifted caps on voice calling from tariffs which had limits.
  • Providing consumers with educational content and premium entertainment channels at no extra cost.
  • Tripled the data allowance for Verizon Innovative Learning Schools.

Learn more about these initiatives and others here.
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The IIC is the world's only policy debating platform for the converged communications industry

We give innovators and regulators a forum in which to explore, debate and agree the best policies and regulatory frameworks for widest societal benefit.

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The new website will make it easier for you to gather fresh insights, exchange views with others and have a voice in the debate

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