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Maano Masisi

Maano Masisi

Director – Customer Relationship Management & Commercial Coordinator, Orange Botswana

Mr Masisi is a Member of the Management Executive Committee of Orange Botswana reporting to the Chief Executive Officer. He is a seasoned telecommunications expert being Responsible for the implementation of the Customer Service strategy, including a robust digital transformation plan with the focus of developing fully integrated, seamless customer experience for all customer touch points while reducing costs.

Mr Masisi has been at Executive Management Level for over 12 years and is entrusted with leading a team in charge of Operationalizing customer service business strategies, conceptualizing and managing a diverse range of customer experience improvement initiatives.

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