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12th February 2019

Regional Regulators’ Forum Asia 2019

Telecoms, Media & Regulatory Forum (TMRF), Regional Regulators’ Forum

Supported by the Malaysian Communications and Multimedia Commission

Following on from 2018’s very successful visit to Singapore, the IIC’s Regional Regulators’ Forum (RRF) returned to Asia in 2019, to Kuala Lumpur. The RRF was held on 12 February and was followed by the Telecommunications & Media Forum on 13-14 February.

The region is undergoing rapid change and technological development, presenting rich opportunities for the telecommunications, media and technology sector to help drive economic and societal benefit. The policy and regulatory considerations are complex and varied and the IIC is ideally positioned to enable fruitful discussion between all parties.

The RRF brought together senior regulators from across the region and beyond to discuss the issues that affect them today, as well as keeping an eye on what the future may bring.

RRF Asia 2019 Summary Report

In Southeast Asia, there are 350 million mobile first Internet users and Southeast Asians are the most engaged mobile users globally. Indonesia, Philippines, Thailand and Malaysia are among the top ten most engaged countries on mobile Internet globally according to the Google-Temasek Economy Survey Report of Southeast Asia in 2018.

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Andrea Millwood Hargrave Director of Regulatory Fora, International Institute of Communications

Andrea Gita Millwood Hargrave, Director of Regulatory Fora, is an independent advisor on regulatory policy and research, working across the telecommunications, media and technology (TMT) sectors. Formerly the IIC’s Director General from February 2009-March 2020, her interest in developments in the communications industry is evident from her experience, both regulatory and business-facing, initially with media content development, and now with emerging technologies that make up the converging digital ecosystem.

An Associate of the Programme in Comparative Media Law and Policy, Centre for Socio-Legal Studies, University of Oxford, and serving as an Expert with the UK Council for Internet Safety (UKCIS), Andrea has published widely on media policy in an international context. She has a keen interest in communications and digital literacy and has acted as an Expert in for both the European Union and the Council of Europe, as well as working in an advisory capacity for international organisations.

Botlenyana Mokhele Councillor, Independent Communications Authority of South Africa (ICASA)

Botlenyana Mokhele has a wealth of experience in broadcasting media policy and regulation from a career spanning over two decades. Prior to being appointed to the Council of the Independent Communications Authority of South Africa (ICASA), she was a Principal Consultant at Pygma Consulting based in Johannesburg, South Africa. Before becoming a consultant, Ms Mokhele served in a number of senior positions at the Department of Communications (DoC), including that of the Chief Director 2010 Broadcasting, responsible for implementation of the South African Government’s ICT Guarantees for the 2010 FIFA World Cup.

Prior to this she served as Deputy Executive Director of the National Association of Broadcasters and Manager at Broadcasting Policy Research and Development at ICASA. During her tenure in both positions, Ms Mokhele contributed towards broadcasting policy and ICT legislative processes in South Africa, and served on the country’s Digital Migration Working Group.

Ms Mokhele has a Master’s in Public Policy from the University of the Witwatersrand. She has Honours in counselling psychology from the University of South Africa (UNISA), a Postgraduate Diploma in information policy from UNISA, a Postgraduate Diploma in telecommunication studies from the Cable and Wireless College and an Advanced Project Management Diploma from Damelin College.

Chris Chapman President, International Institute of Communications; Director, Nihilent Australia Pty Limited

Chris Chapman was appointed President of the International Institute of Communications on 1 April 2016.

Mr Chapman previously held the position of Chairman and CEO of the Australian Communications and Media Authority (ACMA). He was appointed in February 2006 and was re-appointed for a 2nd five year term in October 2010 until April 2016. He was appointed an Associate Member of the Australian Competition and Consumer Commission in September 2007.

Mr Chapman is a seasoned executive with experience in the media, broadcasting and film, internet, telecommunications, sports rights and infrastructure development worlds.

Before joining ACMA, Mr Chapman held a number of senior management positions with the Seven Network, Stadium Australia Management, Optus and Babcock & Brown. He has also been the Chairman of Film Australia and Sports Vision Australia, and a previous member of the National Film and Sound Archives’ Advisory Council.

Mr Chapman has a Bachelor of Laws and a Bachelor of Commerce from the University of New South Wales and has completed the Harvard Business School AMP program.

Cordel Green Executive Director, Broadcasting Commission Jamaica

Cordel Green is Executive Director of the Broadcasting Commission, which regulates radio, television and cable in Jamaica, and he has helped to lead Jamaica’s Digital Transition process.

Mr Green has been appointed to the Jamaica National Commission for UNESCO and represents Jamaica on UNESCO’s Intergovernmental Council for the Information For All Programme (IFAP). He is also a fellow of Telecommunications Executive Management Institute of Canada (TEMIC), honorary member of the Multicultural Media, Telecom and Internet Council (Washington DC), and member of the Law Committee for the IEEE Global Initiative for Ethical Consideration in Artificial Intelligence and Autonomous Systems.

Mr Green is an Attorney-at-Law, a former Assistant Attorney-General of Jamaica and a former broadcaster.

He holds Bachelor of Arts (Hons.) and Bachelor of Laws (Hons.) degrees from the University of the West Indies, a Master of Laws Degree with distinction, from the University of Sheffield in England, a Master of Business Administration (MBA) degree from the Mona School of Business, and is an alumnus of the Harvard Kennedy School Executive Education Program.

H.E. Moa Chakrya Chairman, Telecommunication Regulator of Cambodia

With more than 20 years’ experience in telecommunication industry, H.E. Moa Chakrya has worked in various facets of telecommunications including the technical, policy and regulatory aspects.

During his tenure in telecommunication from 1994, he endeavored and led through several positions in the Ministry of Posts and Telecommunications at Office level, Department level and Directorate-General level, where he was recognised as a co-founder to bring the first internet connectivity to Cambodia and an important role-playing contributor for telecommunication sector reform and liberalization in Cambodia. With his joint effort, it was later seen the establishment of Telecom Cambodia as a state enterprise and the development of its fixed services to compete in the market.

Internationally, H.E. Moa Chakrya was invited to speak and moderate in various global and regional conferences and workshops. He was also given the chairmanship role of the ASEAN Telecommunications Regulators Council’s (ATRC) in 2010.

H.E. Moa Chakrya graduated from the university in Germany with the Diploma Engineer, Master Degree in Telecommunication.

Jeremy Godfrey Commissioner, Commission for Communications Regulation (ComReg), Ireland; Vice-Chair, BEREC

Jeremy Godfrey joined the Commission for Communications Regulation (ComReg) as Commissioner in 2013 and was Chairperson of the Commission from February 2015 to February 2017. He was Chair of the Body of European Regulators for Electronic Communications (BEREC) for 2019, and is currently Vice-Chair.

Mr Godfrey has almost thirty years’ experience in the ICT sector, as an industry executive, business consultant and Government official.

Prior to joining ComReg, he was Government Chief Information Officer in Hong Kong. In this role, he had responsibility both for Government IT and for IT-policy issues such as digital inclusion, internet governance and the promotion of inward investment in the IT sector.

Mr Godfrey began his career in the UK’s Department of Trade and Industry, serving as private secretary to the Cabinet Minister as well as in a variety of other roles. He then spent ten years in the Cable & Wireless Group, in Hong Kong and in the UK, mainly in strategy, marketing and regulatory roles – including Director of Strategy and Director of Marketing for Hong Kong Telecom.

Between 1998 and 2008, Mr Godfrey worked for PA Consulting Group where he was a partner in the Hong Kong office, serving clients in the communications, transportation, financial services and government sectors. Projects that he led included major change initiatives, business start-up projects, and due diligence assignments. He worked in around a dozen markets in Asia and the Pacific.

Mr Godfrey has a Master of Arts from Cambridge University, where he studied mathematics.

João Miguel Coelho Vice-Chairman, Autoridade Nacional de Comunicacoes (ANACOM), Portugal

Mr João Miguel Coelho was appointed Vice-chairman of ANACOM (Portuguese NRA for communications) in February 2018. He was previously Head of the Parliamentary Budget Office at Assembleia da República (the National Parliament) and Economist at the Portuguese Central Bank. Between 2005 and 2017 he was also regularly involved as an expert in different OECD, ECB and Eurostat working groups. He is currently an alternate member of ANACOM for the BEREC Board of Regulators.

Mr Coelho holds an undergraduate degree and a Master’s degree in economics.

Li-Na Koh Assistant Chief Executive, Planning and Digital Readiness, Infocomm Media Development Authority, Singapore

Li-Na Koh oversees the planning group for IMDA to formulate strategies for Singapore in the digital economy, supported by research. She is also responsible for corporate development functions at IMDA for it to function effectively as a digital-first organisation, and the Digital Readiness Cluster developing and implementing programmes for all segments of Singapore’s society to be ready to realise the possibilities of Singapore’s digital future.

Prior to the IMDA, Ms Koh was the Assistant CEO of the Early Childhood Development Agency where she oversaw policy, regulatory and developmental efforts for the preschool sector, and ECDA’s corporate functions.

Ms Koh was previously the Director of Infocomm Policy at the Info-communications Development Authority (IDA), and Director of Policy and Commission Member at the Personal Data Protection Commission. She was responsible for regulatory, competition and consumer protection frameworks for the telecommunications sector, and designing spectrum auctions. She also led the team that developed Singapore’s Personal Data Protection Act. Before the IDA, Ms Koh served in various capacities at the Ministry of Information and the Arts, DSO National Laboratories, and the Defence Science and Technology Agency.

Ms Koh holds a Master in Business Administration (Distinction) from INSEAD and a Master in Engineering (Distinction) from Cambridge University.

Maria Rachel Arenas Chair, Movie and Television Review and Classification Board (MTRCB), Philippines

Maria Rachel Arenas is Chair at the MTRCB. Ms Arenas is also one of the elected Governors of the Board of Governors of the Philippine Red Cross.

Prior to being appointed Chair of the MTRCB, Ms Arenas was the Representative of the Third (3rd) district of Pangasinan and the first woman representative in the history of Province of Pangasinan. True to her passion and love in public service, she was hailed as one of the Most Outstanding Congresswoman of 2007 by the Congress Magazine, Trade Express Asia,

Ms Arenas has peviously held positions as director for special projects for the Father Pio Lend a Hand Foundation in Makati City; as a research and training assistant at the Congressional Research and Training Service and a radio and television producer for public affairs at ACE TV Concepts. She has also served as a contributing writer at Money Asia and as a consultant, in PAGCOR.

Ms Arenas has served under five Presidents from President Fidel V. Ramos to the incumbent President Rodrigo Roa Duterte.

Ms Arenas has a degree in AB Political Science from the De La Salle University. She took up further studies at the Institute of Politics of the John F. Kennedy School of Government in Harvard University in 2003, and at Fletcher School of Law and Diplomacy at Tufts University in Boston, USA, in 2004.

Nur Sulyna Abdullah Chief Officer, Corporate Strategy, Malaysian Communications and Multimedia Commission (MCMC)

Nur Sulyna Abdullah is the Chief Officer of Corporate Strategy for the Malaysian Communications and Multimedia Commission (MCMC). She joined MCMC in 2000 and since 2001, has been responsible for the International portfolio, which she established.

Ms Abdullah has held various positions on the international front representing Malaysia. On the APEC front, she was the Chair of the APEC Ad Hoc Steering Group on the Internet Economy from 2015 – 2017, chairing the APEC TEL Working Group immediately before that. She also Chaired the APT Preparatory Group for the ITU Plenipotentiary 2018 (PP-18) and went on to chair the Working Group of the Plenary at the ITU PP-18 itself. She is currently the Honorary Advisor to the ASEAN ICT Centre.

Ms Abdullah holds an LLB (Hons.) from the University of London and is an Advocate and Solicitor of the Malaysian Bar.

Oli Bird Head of International Internet Policy, Ofcom, UK

As Head of International Internet Policy at the UK Communications Regulator Ofcom, Oli Bird is responsible for Ofcom’s international engagement on internet regulation issues.

He has chaired pan-European work in the EU regulatory networks, covering spectrum regulation (RSPG’s spectrum strategy for IoT); broadcasting (ERGA’s Opinion on the revisions to the Audio-Visual Media Services Directive); and online (ERGA’s approach to self- and co-regulation and principles for the successful co-regulation of Video-Sharing Platforms).

Mr Bird represented CEPT at the ITU’s Plenipotentiary Conference 2018 in the discussions on AI and OTT and has recently been elected Vice Chair of the CEPT Com-ITU committee.

He has been at Ofcom since 2007 and previous UK-focused roles included directing Ofcom projects in broadcasting policy. He has also worked at the UK communications ministry (DCMS), and in the private sector.

Mr Bird holds degrees from Oxford, LSE and USC.

Phavanhna Douangboupha Deputy Director General, Dept. of Planning and Cooperation, Ministry of Post and Telecommunications (MPT), Lao PDR

Ms Phavanhna Douangboupha, Deputy Director General of Department of Planning and Cooperation, Ministry of Posts and Telecommunications (MPT) of Lao PDR, oversees the International Cooperation Divisions. Before joining the Department of Planning and Cooperation, she was in several departments within the Ministry including the Lao National Internet Center where she worked with the LaoCERT (Lao Computer Emergency Response Team) and the e-Government Center.

She first joined the public sector in 2005 in the IT deprtment of the National Authority of Science and Technology (now known as the Ministry of Science and Technology). She alsoMs Douangboupha has worked in the IT Industryindustry in the US, and Australia, as well. Currently, she has been working in MPT of Lao. PDR.

Ms Douangboupha holds Master’s degree in Information Technology from Rochester Institute of Technology (RIT), New York, USA. She also has a the Global Leadership Certificate from the Leadership Institute of RIT and a Bachelor degree in Engineering (Computer) from the University of Newcastle, Australia.

R S Sharma (Dr) Chairman, Telecom Regulatory Authority of India (TRAI)

Dr R S Sharma was appointed Chairman, Telecom Regulatory Authority of India (TRAI), on 10 of August 2015. Prior to joining TRAI he was Secretary to the Government of India in the Department of Electronics and Information Technology. He has also worked as Chief Secretary to the State Government of Jharkhand (India). His other assignments include Director General & Mission Director of the Unique Identification Authority of India (UIDAI) where he was responsible for the overall implementation of the project to provide Unique Identification (christened as “Äadhaar”) for all residents.

Before his posting at UIDAI, Dr Sharma worked with the Government of Jharkhand as Principal Secretary of the Departments of Science and Technology, Drinking Water & Sanitation, Information Technology (IT), Rural Development and Human Resources Development. As Principal Secretary of the IT Department, Dr Sharma was responsible for formulation of State policies in the IT and e-Governance areas and oversaw the implementation of various e-Governance Projects in all the Departments of the State Government. Mr Sharma’s contributions to IT and e-Governance have been widely recognised both within and outside India and he has been responsible for implementing a number of Projects relating to ICT Infrastructure, Process Re-engineering and Service Delivery with Public Private Partnership (PPP) models.

Dr Sharma holds a Masters degree in Mathematics from IIT, Kanpur (India), a Masters in Computer Science from the University of California (USA) and a PhD from Indian Institute of Technology (IIT), Delhi.

Rainer Schnepfleitner (Dr) Director, Office for Communications (AK), Liechtenstein

Dr Rainer Schnepfleitner currently heads the Office for Communications in Liechtenstein, where he is responsible for the regulatory frameworks of Electronic Communications, Media, Electronic Signature and Post.

Dr Schnepfleitner started his career in telecommunications with the Austrian Regulatory Authority. Later he gained expertise in European antitrust and state aid provisions while working with the European Commission in DG Competition. In 2003 he moved to Swisscom, where he was responsible for fixed and mobile regulatory accounting, before continuing his career as project and product manager where he introduced various mobile navigation solutions. From 2008 to 2018 Dr Schnepfleitner worked for the Communications Regulatory Authority (CRA) in Doha, Qatar, where he was responsible for the regulatory frameworks of Telecommunications, IT, Access to Digital Media and Post.

Dr Schnepfleitner holds a Master of Business Administration and a PhD in Economics from Vienna Economic University. He also holds a post graduate degree in European Competition Law from King’s College in London.

Stephen Gale (Dr) Telecommunications Commissioner, Commerce Commission, New Zealand

Dr Stephen Gale was appointed as the Telecommunications Commissioner in July 2012, and his term was renewed for a further three years in June 2017. Prior to July 2012 he was an Associate Commissioner for two years.

Dr Gale has specialised for some years in infrastructure economics (energy, telecommunications and transport) and competition proceedings at the economic consulting firm, Castalia Advisor. Before this he was at the New Zealand Institute of Economic Research and also in an economic advisory firm.

Dr Gale holds a PhD from the University of Cambridge, UK.

Wei-Chung Teng Commissioner, National Communications Commission (NCC), Taiwan

Mr Wei-Chung Teng is a Commissioner in the National Communications Commission (NCC), Taiwan. Prior to taking up this role he was Vice Chairman, Consumers’ Foundation, Chinese Taipei (2017/1-2018/7) and is also a Professor in the Department of Computer Science and Information Engineering, National Taiwan University of Science and Technology (2018/8-).

In addition he has served as Director, Consumer Reports of Taiwan (2012/11-2014/10), and as Director and Secretary General, Taiwan Alumni Association of the University of Tokyo (2017/3-). He began his career as a Researcher in the Graduate School of Information Science & Technology, University of Tokyo, (2002/3).
His principal research areas have been in Network Communication Protocols, Information Security, Network Security, and Virtual Reality.

Mr teng holds a B.Sc. and M.S. in Computer Science & Information Engineering from the National Chiao-Tung University, Taiwan, and a DEng, University of Tokyo,

YBrs. Encik Al-Ishsal Ishak Former Chairman, Malaysian Communications and Multimedia Commission (MCMC)

YBrs. Encik Al-Ishsal Ishak was appointed as the Chairman of the Malaysian Communications and Multimedia Commission (MCMC) effective from 1 October 2018 for a period of two (2) years.  His term ended on 9 June 2020.

He began his career with entrepreneurial endeavours in the digital space from 1994 to 2008. As one of the first internet start-ups in Malaysia, Mr Al-Ishsal Ishak was involved with the Multimedia Super Corridor (MSC) launch in August 1996. Today, every Malaysian carries a piece of the pioneering MSC initiative with them in the form of the MyKad, and the MSC logo at its centre.

He went onto become the Chief Digital Officer of McCann Worldgroup, Chief Executive Officer of Baraka Telecom, Senior Vice President, Marketing & Products at Malaysia Airlines Berhad, Group Head Ancillary Income of AirAsia and held various senior positions in the Tune Group thereafter.

In recent years, he was the Managing Director, South East Asia of ECO Capacity Exchange Ltd (London) as well as trainer and consultant for Airbus Group, before joining Pos Malaysia Berhad as Group Chief Executive Officer in February 2018.

Mr Al-Ishsal Ishak was on the Board of Malaysia Digital Economy Corporation (MDeC) and a former member of the National Information Technology Council (NITC).

Mr Al-Ishsal Ishak holds a Bachelor of Management (Honours) degree from Universiti Sains Malaysia and was a Japan Airlines Scholar at Sophia University, Tokyo.

Tuesday 12 February 2019

09:00 Registration and Welcome

09:00    Registration

09.15    Welcome:
Chris Chapman, President, International Institute of Communications
Al-Ishsal Ishak, Chairman, The Malaysian Communications and Multimedia Commission

09:30 Session 1: Setting the Scene- Key Issues to be Considered

Chris Chapman, President, International Institute of Communications

Nur Sulyna Abdullah, Chief Officer for Corporate Strategy, Malaysian Communications and Multimedia Commission (MCMC)
Jeremy Godfrey, Chair, BEREC 2019; Commissioner, Commission for Communications Regulation (ComReg), Ireland

10:00 Session 2: Global Issues- Connectivity and Accessibility as Key Enablers of Digital Growth
  • Incentivising infrastructure build
  • Challenges of connectivity due to geography and demographics
  • Minimising the digital divide/addressing the SDGs

Andrea Millwood Hargrave, Director General, International Institute of Communications

Phavanhna Douangboupha, Deputy Director General, Department of Planning and Cooperation, Ministry of Post and Telecommunications (MPT), Laos
João Miguel Coelho, Vice-Chairman, Autoridade Nacional de Comunicações (ANACOM), Portugal
Botlenyana Mokhele, Councillor, Independent Communications Authority of South Africa (ICASA)

11:30 Global Issues; Data Flows, Privacy, Competition and (Cyber) Security
  • Data flows and data localisation – issues to be considered
  • Addressing concerns about privacy of individuals
  • Competition in the communications ecosystem: new models
  • Cybersecurity – what is both flexible and sustainable?

Chris Chapman, President, International Institute of Communications

Moa Chakrya, Chairman, Telecommunication Regulator of Cambodia (TRC)
Dr Stephen Gale, Telecommunications Commissioner, Commerce Commission, New Zealand
Oli Bird, Head of International Internet Policy, Ofcom, UK
Dr Rainer Schnepfleitner, Head, Regulation Affairs and Competition, Communications Regulatory Authority of Qatar (CRA)


12:15 Lunch

13:15 Session 4: Global Issues- Initiatives to Empower the User: Consumer Protection, Measurement and Capacity Building
  • Consumer protection: What information is put in place to help consumers
  • What are possible measurement systems being considered to ensure efficiencies?
  • Capacity building: How does one build capacity within the organisation and out into industry and society – is ‘by design’ the answer?

Andrea Millwood Hargrave, Director General, International Institute of Communications

Cordel Green, Executive Director, Broadcasting Commission, Jamaica
Wei-Chung Teng, Commissioner, National Communications Commission (NCC),Taiwan
Dr R S Sharma, Chairman, Telecom Regulatory Authority of India (TRAI)
Li-Na Koh, Assistant Chief Executive, Planning and Digital Readiness, Infocomm Media Development Authority (IMDA), Singapore

14:30 Roundtable: What's Happening in Your Jurisdiction to Address the Issues? What Tools Would You Want to Enable You to Perform More Effectively? What Constitutes Good Regulatory Practice?

An opportunity to drill down into the key issues for your organisation and share experiences

Dr R S Sharma, Chairman, Telecom Regulatory Authority of India (TRAI)
Nur Sulyna Abdullah, Chief Officer for Corporate Strategy, Malaysian Communications and Multimedia Commission (MCMC)
Cordel Green, Executive Director, Broadcasting Commission, Jamaica

16:00 Wrap up

16:30 Close

Download the agenda (PDF)
Event details
12th February 2019
Kuala Lumper, Malaysia
Asia Pacific
Kuala Lumper, Malaysia

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