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Telecoms policymakers everywhere face similar challenges. As networked applications become ever more critical to modern life, users are demanding that broadband services meet their growing needs. How can regulators develop the institutional and industry capability for managing increasingly complex digital supply chains?
I am based in the UK, so we can take the charter of Ofcom, the UK regulator, as an exemplar of the situation. Its remit for broadband and broadcast is encoded in the Communications Act 2003 (and elsewhere in government policies).
MARTIN GEDDES describes how regulators can shape up to meet the realities of the digital age and give users broadband services that are fit for purpose
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