Recent Webinar Reports – see more



Share this

By Henk Don, Michiel Van Dijk and Femke Nagelhoud–De Jong

In April 2019, the Netherlands Authority for Consumers and Markets (ACM) published a market study on mobile app stores. In this study, we described how the market for app stores for mobile phones has evolved in recent years, how app providers get their apps published in an app store, and whether app providers perceive any problems in this context. ACM received information from app providers about certain practices of Apple and Google. In the conclusion of our study, we held the provisional view that there is cause for concern. Considering the reports we received concerning the possible abusive behaviour of Apple’s use of its app store, and considering the public interest that might be at stake, we concluded that several problems needed further investigation.

In this article, we describe the reasons, approach, and findings of the market study. We conclude by exploring possible future approaches, including a possible extension of the current regulatory toolkit.


App stores are raising concerns about competition and even net neutrality. HENK DON, MICHIEL VAN DIJK and FEMKE NAGELHOUD–DE JONG explain why – and put forward a wider view about introducing an ex ante approach.

Intermedia Issue:
Volume 47, Issue 03
Issue Date:
October 2019
Competition Policy, Content: innovation, regulation and markets
Henk Don Henk Don Member of the Board, Authority for Consumers and Markets (ACM) The Netherlands

Volume 47, Issue 03 Features

EDITORIAL 31.10.2019 Marc Beishon
LATVIA LIAISON 31.10.2019 Cristina Murroni
PLATFORM PARAMETERS 31.10.2019 Brian Williamson
View All
Back to the top

The IIC is the world's only policy debating platform for the converged communications industry

We give innovators and regulators a forum in which to explore, debate and agree the best policies and regulatory frameworks for widest societal benefit.

Insight: Exchange: Influence

We give members a voice through conferences, symposiums and private meetings, as well as broad exposure of their differing viewpoints through articles, reports and interviews.

The new website will make it easier for you to gather fresh insights, exchange views with others and have a voice in the debate

Take a look Learn more about our updates
Please upgrade your browser

You are seeing this because you are using a browser that is not supported. The International Institute of Communications website is built using modern technology and standards. We recommend upgrading your browser with one of the following to properly view our website:

Windows Mac

Please note that this is not an exhaustive list of browsers. We also do not intend to recommend a particular manufacturer's browser over another's; only to suggest upgrading to a browser version that is compliant with current standards to give you the best and most secure browsing experience.